Course Curriculum

    1. Introduction to Code of Ethics for New Members!

    2. Spot Check: Practice Quiz!

    3. Acknowledgement

    1. Section 1: Reference Guide

    2. Download: 2025 Code of Ethics for New York Agents!

    3. Reading: What are Business Ethics vs The Code of Ethics?

    4. Story: The History of The Code of Ethics

    5. Download! 1913 Code of Ethics

    6. Activity: History of The Code of Ethics

    7. Section Summary: What is Ethics? History and Background of the REALTOR® Code of Ethics

    8. Spot Check: Review Quiz!

    1. Section 2: Reference Guide

    2. Story: What is the Preamble?

    3. Activity! Preamble Word Guessing Game

    4. Story: Structure of the Code of Ethics

    5. Story: Pathways to Professionalism

    6. Activity! Pathways to Professionalism

    7. Spot Check! Review Quiz

    8. Story: Ombudsman Program

    9. Story: Mediation Program

    10. Table: Ombudsman vs Mediation Program

    11. Reading: Review of the Ombudsman Process

    12. Reading: Review:The Role of a Mediator

    13. Activity! Ombuds vs Mediation

    14. Section Summary: Structure of the Code of Ethics

    15. Spot Check! Review Quiz

    1. Section 3: Reference Guide

    2. Table: Grievance vs Professional Standards

    3. Story: Structure of the Code of Ethics (Grievance and Professional Standards)

    4. Reading: Review: The Grievance Committee

    5. Reading: Review: Professional Standards Hearing Panel

    6. Activity! Mini Complaint Case

    7. Section Summary: Enforcing the REALTOR® Code of Ethics

    8. Spot Check! Review Quiz

    1. Section 4: Reference Guide

    2. Handout: Arbitration Worksheet

    3. Story: What is Procuring Cause?

    4. Reading: Procuring Cause

    5. Reading: What is an Arbitration Request?

    6. Section Summary: Procuring Cause? I Got It! Or Do I?

    7. Spot Check! Review Quiz

    1. Case Study - Value vs. Offer

    2. Case Study - The Real Estate Misrepresentation Dilemma

    3. Case Study - The Misplaced Verbal Agreement

    4. Case Study - Advertising

    5. Case Study - Ethics in Action

    6. Final Exam

About this course

  • Free
  • 49 lessons
  • 0 hours of video content

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