Long Island Board of REALTORS® Self-Paced Learning

Introduction to Code of Ethics for New Members!

Spot Check: Practice Quiz!

Acknowledgement

Section 1: Reference Guide

Download: 2025 Code of Ethics for New York Agents!

Reading: What are Business Ethics vs The Code of Ethics?

Story: The History of The Code of Ethics

Download! 1913 Code of Ethics

Activity: History of The Code of Ethics

Section Summary: What is Ethics? History and Background of the REALTOR® Code of Ethics

Spot Check: Review Quiz!

Section 2: Reference Guide

Story: What is the Preamble?

Activity! Preamble Word Guessing Game

Story: Structure of the Code of Ethics

Story: Pathways to Professionalism

Activity! Pathways to Professionalism

Spot Check! Review Quiz

Story: Ombudsman Program

Story: Mediation Program

Table: Ombudsman vs Mediation Program

Reading: Review of the Ombudsman Process

Reading: Review:The Role of a Mediator

Activity! Ombuds vs Mediation

Section Summary: Structure of the Code of Ethics

Spot Check! Review Quiz

Section 3: Reference Guide

Table: Grievance vs Professional Standards

Story: Structure of the Code of Ethics (Grievance and Professional Standards)

Reading: Review: The Grievance Committee

Reading: Review: Professional Standards Hearing Panel

Activity! Mini Complaint Case

Section Summary: Enforcing the REALTOR® Code of Ethics

Spot Check! Review Quiz

Section 4: Reference Guide

Handout: Arbitration Worksheet

Story: What is Procuring Cause?

Reading: Procuring Cause

Reading: What is an Arbitration Request?

Section Summary: Procuring Cause? I Got It! Or Do I?

Spot Check! Review Quiz

Case Study - Value vs. Offer

Case Study - The Real Estate Misrepresentation Dilemma

Case Study - The Misplaced Verbal Agreement

Case Study - Advertising

Case Study - Ethics in Action

Final Exam